Author Topic: Expired Subway points  (Read 378 times)

Offline Jet Cash

Expired Subway points
« on: October 08, 2018, 09:16:32 AM »
I don't visit the Subway sandwich shops very often, mainly because they don't provide a WiFi link. I have visited one a few times though. They provide power sockets, and I am able to use the WiFi service provided by the bank on the other side of the street. I had managed to collect 18 sub points from my purchases, and I've just looked in my spam email directory, and I saw that these points had expired on 01/10/2018.

Expiring points seems to be a pretty stupid decision, as it annoyed me. The idea behind the loyalty points is to persuade customers to return, and to make more purchases. Removing the incentive, and thus annoying customers, doesn't seem to be the best way to build a business.